Mandatory training has a reputation, and it's earned. But the failure is rarely the policy — it's the order you present it in. Most modules open with rules and hope relevance arrives later. It never does.
There's a stubborn belief that serious clinical content has to look serious — meaning grey, dense and joyless. It's wrong, and it's costing you retention.
"Make it interactive" is the most expensive sentence in eLearning — because it can mean almost anything. Build levels turn that vague wish into a scope you can actually cost.
Treating accessibility as a final QA pass is how you end up retrofitting (badly) the most valuable, most interactive parts of your course. The good version starts at the design stage.
Clients often picture eLearning development as "typing the content into the tool." The real work — and the value — sits in the decisions made well before and during the build.